Information Systems Assistant

Responsibilities

Under the direct supervision of the Information Systems Officer and the overall supervision of the Enterprise Solutions Service Chief, the Information Systems Assistant will be responsible for the following duties: ？ Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities. ？ Develops, tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools. ？ Serves as team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements. ？ Installs computer application systems software and hardware according to specifications; monitors computer applications systems using appropriate monitoring tools and produces monitoring reports. ？ Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations. ？ Maintains functional specifications for computer application systems, programs and procedures developed and/or modified. ？ Provides support for deployed computer application systems including version management, data recovery and deployment to users’ offices; performs ongoing reviews with users and developers and responds to users requests. ？ Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports. ？ Serves as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services, etc. ？ Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions. ？ Provides guidance to new/junior staff. ？ Performs other related duties as assigned.

Competencies

？ PROFESSIONALISM: Knowledge of organizational information infrastructure, including hardware, software and application systems. Knowledge of relevant programming languages (C#, ASP.NET, JavaScript, SQL, PowerShell) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. ？ PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. ？ CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

High school diploma or equivalent is required. A first-level university degree may be accepted in lieu of two years of required experience.

Job - Specific Qualification

A first-level university degree in computer science, information technology or a relevant field is desirable.

Work Experience

A minimum of seven years (or five years if graduated with a first-level university degree) of progressively responsible experience in information systems analysis and programming, software development, systems administration and maintenance is required. Seven years of experience in developing web applications using C#, .NET and .NET Core frameworks is required. Seven years of experience of development of single-pages application and complex web interfaces development using Javascript, both vanilla and Ext JS/Sencha framework, are required. Three years of experience with DevOps processes and tools (AzureDevOps, PowerShell, git,Telerik Suite) is required. A minimum of one year of experience working with React is required. A minimum three years of experience with ArcGIS/ESRI suite are desirable. Experience of information security (Authentication, Identity management, compliance) is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language, particularly Spanish, is an advantage.